Zgłoś zgubiony bagaż bez stresu

O czym porozmawiasz z lektorem

Przykładowe pytania z rozgrzewki — lekcja zaczyna się od rozmowy

• 1

  Have you ever arrived somewhere and your suitcase simply didn't show up? What happened?

  💡 Think about how you felt at the baggage carousel.

• 2

  In your opinion, how well do airlines usually handle lost luggage complaints?

  💡 Compare good and bad experiences you've heard about.

• 3

  If an airline lost a bag full of important things, would you rather get your money back or a replacement? Why?

  💡 Think about sentimental versus practical value.

• 4

  What's the most frustrating part of dealing with a company that has let you down?

  💡 Waiting? Being passed around? No apology?

• 5

  Do you prefer to complain in person, by phone, or in writing? What works best for you?

  💡 Consider which one gets results fastest.